Urban Legacy Support CIC
Community interest company providing housing-related support, floating support and mental health outreach to individuals in HMOs and the wider community.
Core focus: Tenancy sustainment & wellbeing
Commission or refer →Strategic core of the Urban Legacy Group
One umbrella.
Many Urban Legacies.
Urban Legacy Umbrella LLP (ULU) is the central office for the Urban Legacy Group — coordinating care, training, staffing and community impact services so they operate to a single, professional standard.
Want a quick overview? Download the ULU group one‑pager (PDF).
What ULU provides
- Group governance & strategic direction
- Shared HR, finance & compliance
- Centralised policies, branding & standards
- Digital tools, portals & reporting
One point of contact for councils, commissioners, funders and delivery partners working with any part of the Urban Legacy Group.
About Urban Legacy Umbrella LLP
Urban Legacy Umbrella LLP manages and coordinates the strategic, financial and operational affairs of the group’s companies — ensuring effective governance, compliance and sustainable growth across all Urban Legacy services.
Group governance
ULU sets the standards, policies and frameworks that each Urban Legacy organisation operates under, providing a single point of accountability for quality and risk.
Shared services hub
Centralised support for HR, finance, IT, data protection, branding and back-office functions, allowing frontline teams to focus on delivery.
Strategic growth
Supports the creation of new entities, partnerships and projects under one umbrella, so the group can scale responsibly while protecting its social mission.
The Urban Legacy Group
ULU acts as the central office for a growing group of organisations working across supported housing, mental health, training, staffing and community engagement.
Urban Legacy College & Training
Training and short vocational courses for support workers, care staff and people looking to enter housing, care or community work.
Core focus: Skills, CPD & progression
Discuss course delivery →Urban Legacy Staffing Solutions
Staffing and workforce solutions for care, supported living, housing and community organisations, with a focus on trained, values-led staff.
Core focus: Flexible, quality workforce
Workforce enquiries →Urban Legacy Outreach & Community
Outreach, events and community projects, including food support, creative programmes and engagement activities across local neighbourhoods.
Core focus: Community impact & inclusion
Partner on projects →What Urban Legacy Umbrella provides
ULU is designed so commissioners, funders and partners have one professional point of contact, while each Urban Legacy organisation retains its own identity, registration and focus.
Governance & leadership
- Group strategy and risk management
- Board-level reporting and oversight
- Policies, procedures and quality standards
Finance & back office
- Centralised finance & accounting coordination
- Supplier, contract and grant administration
- Template packs for bids and tenders
HR & workforce
- Shared HR standards and processes
- Training, supervision and development frameworks
- Safer recruitment and compliance checks
Quality & compliance
- Data protection and safeguarding frameworks
- Internal audits, file checks and learning reviews
- Support for regulatory inspection readiness
Digital & systems
- Shared digital tools and staff portals
- Centralised document and policy libraries
- Reporting dashboards and outcome tracking
Brand & communications
- Group-wide visual identity and messaging
- Press, media and stakeholder communications
- Support for funding bids and partnership offers
ULU digital portal (in development)
Urban Legacy Umbrella LLP is developing a secure digital portal to coordinate staff, referrals, outcomes and quality across the group in one place.
For staff & managers
- Rota and shift management across services
- Access to policies, forms and templates
- Training records and supervision logs
For commissioners & partners
- Clear, accurate reporting and outcomes data
- Single view of projects across Urban Legacy
- Documented governance and assurance trails
The portal will launch in phases, starting with internal staff tools and expanding to commissioner-facing reporting and collaboration.
Discuss digital & data collaborationDesigned for joined-up working
- One login per staff member
- Group-wide templates and workflows
- Real-time visibility on support delivered
For commissioners, funders & partners
ULU is set up so that working with any Urban Legacy organisation is straightforward, accountable and aligned to your commissioning requirements.
Who we work with
- Local authorities and combined authorities
- Housing providers and managing agents
- NHS and VCSE partners
- Funders, trusts and foundations
How we operate
- Each entity has its own remit and governance
- ULU coordinates group-level standards and risk
- Clear contracts, SLAs and reporting lines
Commissioning models
- Frameworks and approved provider lists
- Pilot projects and innovation funding
- Subcontracting and partnership delivery
Key commissioning information
Location
Based in the West Midlands, operating initially across Birmingham, Sandwell and surrounding areas.
Focus
Housing-related support, mental health outreach, training and workforce development, and community impact projects.
Approach
Evidence-led, outcomes-focused and co-designed with people with lived experience wherever possible.
ULU overview & downloads
Quickly share the Urban Legacy Umbrella structure with colleagues, commissioners and partners using the downloadable overview below.
Urban Legacy Umbrella group one‑pager (PDF)
A simple summary of ULU’s role, the group companies and how we manage governance, shared services and commissioning relationships.
Download group one‑pager (PDF)Commissioning & partnership enquiries
Use the enquiry form below to discuss frameworks, pilot projects, subcontracting or other partnership opportunities with the Urban Legacy Group.
Go to commissioning enquiry form →Group updates
A space for key news, milestones and opportunities from across the Urban Legacy Group. Add short posts here as services launch or new projects go live.
Update
ULU website and group structure live
Urban Legacy Umbrella LLP formally launches its group structure, providing a central hub for support, training, staffing and community outreach services.
Coming soon
Urban Legacy Staffing & workforce plans
Development of staffing and workforce solutions under the group will be announced here, alongside opportunities for providers and workers.
Opportunity
Partners & pilot projects
ULU welcomes conversations with commissioners and partners interested in co-designing new models of support in housing and community settings.
Contact Urban Legacy Umbrella LLP
Use this form to send group, commissioning or partnership enquiries. Messages are routed to the central office so the right Urban Legacy organisation can respond.
General enquiries:
info@ulu.support
Office hours:
Monday to Friday, 9:00am – 5:30pm (excluding bank holidays)
Typical response time:
Within 2 working days for general enquiries.
Commissioners & funders: you can include framework names, contract references or target areas in the message box below.